Guest Directory – Basic Information

The following directory of basic information is useful for many things you may need to know for your stay. It is an alphabetical listing.

Air Conditioning
Use the remote control mounted on the wall – near the thermostat. Aim the control at the mounted unit, and adjust the temperatures by pressing the down arrow for cooler and the up arrow for warmer. Questions …… Call ext 5056.

ATM Locations
Carrington Pub & Grill  ………….  920-868-3205
Egg Harbor Fun Park  …………..  920-868-9417
Landmark, Pilot House Lobby  .. 920-868-3205
Nicolet Bank  ……………………….  920-868-3871

Banquet / Catering  
The resort has catering available. Contact our Catering Manager at ext 5032.

Boat Tours
We recommend Fish Creek Scenic Boat Tours  …….  920-421-4442

Candle and Incense Use
Unless approved by the resort’s general manager or designee, the use of open flame candles or similar devices or burning of incense is prohibited in all suites and public spaces at the Landmark Resort.

Carbon Monoxide (CO) Detectors
For your safety there are CO Detectors throughout the property. If you hear a “chirping” sound, it could be a CO detector needing a battery. Call ext 5056.

Check-In/Check-Out
Standard check-in time is after 4pm. Standard check out time is before 11am.
We ask that only one family member checks in at the front desk.
We ask that you use our Express Check-Out to drop off your key, and a copy of your bill will be emailed to you.

Churches
Calvary (United Methodist) ……..  920-868-3112
Holy Nativity (Episcopal)  ……….  920-743-3286
First Baptist Church  ……………..  920-854-2544
Stella Maris (Catholic)  …………..  920-868-3241
St. Paul (Lutheran)  ……………….  920-868-2826
Seventh Day Adventist  ………….  920-868-3925
Seventh Day Adventist  ………….  920-743-9511

Clinics
Aurora Health Care  ………………  920-746-7200
Aurora NorDor Clinic  …………….  920-854-2347
Ministry DC Medical Center  ….   920-746-0510
North Shore Medical  …………….  920-746-0510

Coffee
Additional coffee packets are available. Call the Front Desk by 11am and they will be delivered to your suite by 4pm.

Coffee Shop
Buttercups Coffee is located in downtown Egg Harbor in the Main Street Shops. 920-868-1771

Computer
Password to the Landmark Resort WiFi network  ………  Call ext 0
Business Center   …….  there is a computer and printer available for your us in the Pilot House bulding. Free.

Copies 
Photocopies can be made for you. Contact the Front Desk at ext 5055.

COVID-19 Response
The resort has taken extra measures to ensure your comfort and safety. To see a list of the efforts – click here.

Credit Cards
We accept American Express, Visa, MasterCard, and Discover. Call Front Desk  Ext 5056

Cribs & High Chairs
If you need a crib or highchair during your stay, call ext 5056.

Door County Fishing Hotline
24-Hour Fishing Report  ……….  920-743-7046
Fishing License, DNR  ………….  920-746-2869

Destination Door County
(Visitors Bureau)  …………………  920-743-4456

Dishwasher
There is a dishwasher in each unit. The regular cycle will clean your dishes. The sanitizing cycle will use hotter water, and take longer to complete the cycle. There is a special sanitizing soap available from the Front Desk (ext 5055) if you are interested. We ask that you load all the dishwasher, and turn a cycle on when you are leaving the unit to check-out.

Dry Cleaning 
None available at this time.

DVDs
Rentable DVDs are available at the Front Desk.

Egg Harbor Library
Kress Pavilion, Church Street … 920-868-2664

Express Check-Out
There is a drop box (for key cards) on the main drive. Preferred method for check-out with the COVID-19 pandemic. Any questions? Call ext. 5056.

Egg Harbor Visitor Center
7860 Hwy 42, Egg Harbor  ……  920-868-3717

Electric Vehicle Charging
The resort has an electric vehicle charging station available at no charge. It has a Tesla brand and a regular adapter. It is located in the large, overflow parking area – near our main entrance.

Elevators  
Located in the main lobby area of each building.

Emergency
For an emergency …  Dial 8, then 911

Fire Procedures
Safety procedures are located on the back of the main door to your unit. In case of fire …..  dial 8, then 911

Fish Boil
Old Post Office Restaurant  …..  920-854-4034
Pelletier’s Restaurant    …….  920-868-3313

Fish Fry
The Carrington Pub & Grill (on-site restaurant) serves up a tasty fish fry every Friday night.  920-868-3205

Fitness Center
Closed – due to COVID-19 pandemic.

Food and Beverage Utensils
Food and beverage utensils have been provided in the suite as a guest convenience. They have been washed, but not sanitized. It is recommended that you wash with a detergent, rinse with clean water, and sanitize utensils before their use. To sanitize, after rinsing in water place utensils in Beer Clean Sanitizer for 30 seconds, then air dry. Packets of the Beer Clean Sanitizer are available from the Front Desk (ext 5056). To make the sanitizer, one packet is added to three gallons of water.

Front Desk
The Front Desk staff can help with any of your questions  ………………………..  Ext 5056

Games 
Board games are available at the Front Desk. We are limiting use due to the COVID-19 virus.

Game Room
A game room with video games is located in the Pilot House. Change machine available. Closed – due to the COVID-19 pandemic.

Gas Fire Pit
A gas fire pit and brick patio are located on the north end of the property – near the deck to the Carrington Pub & Grill. Please ask restaurant staff for assistance in lighting the fire.

Gas Grills
Located near pool and picnic areas of each building.

Golf Course / Driving Range
Horseshoe Bay Golf Club  …….  920-868-9141
Idlewild Golf  ………………………   920-743-3334
Maxwelton Braes  ………………… 920-421-4653
Peninsula State Park Golf   ……  920-854-5791
Stonehedge Golf Course  ……..  920-868-1861
The Orchards Golf Course  ……  920-868-2483

Heat
Heat is controlled using the remote control mounted on the wall – near the thermostat. Adjust the temperature by pressing the up arrow for warmer and the down arrow for cooler. Call ext 5056 if you have any questions.

Highchairs & Crribs
If you need a crib or high chair in your suite, please call ext 5056.

Hospital   
DC Medical Center  ………………  920-743-5566
Contact the Front Desk for directions  ………..  Ext 5056

Housekeeping Services
Suites have been cleaned and supplied before your arrival. In an effort to not enter an occupied guests suite, traditional stay-over service will no longer be available. However, we will delivery any additional amenity requests. Should you need a change of linens or fresh towels. To get fresh towels or additional supplies (such as soap, coffee, toilet paper) during your stay …  call the Front Desk (ext 5056) before 11am  and receive the requested supplies by 4pm.

Hunting & Fishing Licenses
Department of Natural Resources,
Sturgeon Bay  ……………………..  920-746-2860
With credit card  ………………..  1-877-945-4236
Harbor Hardware, Egg Harbor    920-868-3711

Ice Machines
Ice machines on property are located as follows:
*   Flagship and Harbor buildings (first floor, near center)
*  Charthouse building (first floor, across from unit 4121)
*   Navigator building (second floor, across from 3209 and 3229)

Iron & Ironing Board
Located in each suite – check the closet.

Indoor Pool
The indoor pool is open 24 hours a day for adults 18 and older. Family swim is available 8am – 10pm. Children 14 and under must be accompanied by an adult. Limited capacity. Must observe social distancing guidelines.

Internet Access
Complimentary high-speed internet access.
For password,  call  …………………..  Ext 5056
Internet access is also on the resort’s computer located in the Pilot House.

Kennel
No pets allowed on property. For a kennel, we recommend:
Door County Kennels  …………..  920-868-3804

Key Cards
Your key card will allow you access to your building and room, the Pilot House, and Indoor Pool. Should you lose your key card please notify the Front Desk so that a new key card may be issued.

Landmark Resort Information
Tune to Channel 96.1 on your TV.

Laundry Rooms
Coin-operated washers ($1.75 per load) and dryers ($1.50 per cycle) are available in each building.
Flagship – main floor across from elevator
Harbor – main floor across from elevator
Navigator – third floor (top of stairs)
Charthouse – first floor, across from unit 4107

Lobby Phones
All lobbies have phones so you can reach in-house numbers. For individual suite, just call that 4-digit room number.

Maintenance / Repairs
If you have any issues in need of maintenance during your stay, we ask that you call the front desk at ext 5056. They will contact our maintenance department staff, and dispatch them to help you.

Message Waiting
Our message waiting system will light at your extension until you pick it up. Messages can be retrieved by dialing 7777 and listening for your message. Enter 3 to cancel your message.

Miniature Golf
Egg Harbor Fun Park  …………..  920-868-9417
Pirate’s Cove  ………………………  920-854-4929

Movie Theatre
Skyway Drive-In Theatre ……….  920-854-9938
Sturgeon Bay Cinemas  ………..  920-743-3569

Open Flame Policy
The use of open flame candles or the burning of incense is prohibited in all suites and public spaces at the Landmark Resort.

Outdoor Pools
There are three outdoor heated swimming pools located between the Flagship and Harbor buildings, Harbor and Navigator buildings, and at the Charthouse building. Children 14 and under must be accompanied by an adult. Outdoor pools open at 9am and close at dusk. Pool towels are available at each pool.

Owner’s Closets
Each suite is individually-owned and an owner’s closet is provided for their personal items. This closet is marked as such and is locked.

Parking (Overflow)
Additional parking space is available for boats, trailers, recreational vehicles, and other large vehicles. We call it our overflow parking area, and it is located near the main entrance.

Parking (Regular)

There should be adequate parking spaces  near your lodging building, and preferred entrance. It is available on a first come/first serve basis. Ocassionally, you may be required to park some distance from the entrance due to the number of vehicles on property. We apologize for any inconvenience.

Password to WIFI
The resort WiFi is password protected.
The password for the resort WiFi is available from the Front Desk … call ext 5055.

Patti’s Path
One of the two paths on property. This scenic trail goes down the side of the bluff. See map.

Performing Arts
Birch Creek Music Center  …..  920-868-3763
Door Community Auditorium  …  920-868-2728
Door Shakespeare  ………………  920-839-1500
Midsummer’s Music Festival  …  920-854-7088
Northern Sky Theatre   …………  920-854-6117
Peninsula Players Theatre  ……  920-868-3287
Third Avenue Playhouse  ………  920-743-1760

Pets
Pets are not permitted at the Landmark Resort. The Front Desk would be glad to help you make other arrangements for your pet.

Pharmacy
Bay Hometown Pharmacy  ……  920-746-4110
CVS, Sturgeon Bay  ……………..  920-743-6089
Wal-Mart, Sturgeon Bay  ……….  920-746-0412
Walgreens, Sturgeon Bay  …….  920-746-5245

Phone System
There is a charge for long distance and directory assistance calls. These charges are automatically posted to your final bill. See your phone for dialing instructions.

Photocopies
Photocopies can be made for you. Contact the Front Desk at ext 5055.

Pickleball Court
Pickleball lines are painted on the tennis courts. Equipment is available at the Front Desk (in the Pilot House)..

Pizza
Frozen pizza is available for purchase at the Front Desk.

Pool Hours
The resort’s indoor swimming pool is open 24 hours a day for adults age 18 and over. For children (ages 17 and under) the pool is open from 8am – 10pm daily.
Our three outdoor pools are open seasonally. When open, the hours are 9am – dusk.
Pool towels are provided in each pool area.

Post Office
Egg Harbor Post Office  ………..  920-868-3623

Quiet Hours
Please observe quiet time from 11pm – 8am.

Recycling
The resort recycles. We are proud of our Travel Green Wisconsin certification. Use recycling containers located throughout the property and in your suite.

Reservations
To make a lodging reservation ………  call ext 5056
If booking a year in advance, you get a 10% discount on that room.

Sanitizing Utensils
Food and beverage utensils have been provided in the unit as a guest convenience. They have been washed, but not sanitized. It is recommended that you wash with a detergent, rinse with clean water, and sanitize utensils before their use. To sanitize, after rinsing in water, place utensils in Beer Clean Sanitizer for 30 seconds, then air dry. Packets of the Beer Clean Sanitizer are available from the Front Desk (ext 5056). To make the sanitizer, one packet is added to three gallons of water.

Smoking / Vaping
All suites, buildings, and patios are non-smoking areas. Vaping is also prohibited.

Telephone Instructions
Front Desk  ………………………………..  Ext 5056
Messages  …………………………………   Ext 7777
Restaurant  …………………………………  Ext 6510
Wake-Up Calls  …………………………..  Ext 7777
Guest Room Number  …………  Dial their 4-digit room number
Local Calls (No Charge)  ……  Dial 8 + Number

Telephone Service
Verizon and Cellcom seem to have better cell coverage than other providers. AT&T has recently built a tower on resort property, and continues to build additional towers in the area.

Television
The television in your room has more than 200 channels. Channel listings are on the website. All TV sets have a remote control. Landmark information is on channel 96.1. See the TV listings here.

Tennis
There are three tennis courts near the Pilot House. Tennis racquets and tennis balls can be checked out from the Front Desk.

Tours
DC Adventures (zip lines)  …….  920-746-9539
Door County Trolley  ……………..  920-868-1100
Fish Creek Scenic Boat Tours  …….  920-421-4442
Kurtz Corral Riding Stable  …….  920-743-6742
Door County Kayak Tours  …….  920-355-2925
Sail Door County   ………………..  920-495-7245

Towels (Pool)
Pool towels are available at each pool.

Towels (Suite)
Call 5055 to request fresh bath towels and supplies for your suite.

Trails
There are two trails on property. One trail is called “Patti’s Path” – and is 0.65 miles in length with some step terrain. The other trail is 0.85 miles in length (Red Loop).  See map of trails.

Utensil Sanitation
Food and beverage utensils have been provided in the unit as a guest convenience. They have been washed, but not sanitized. It is recommended that you wash with a detergent, rinse with clean water, and sanitize utensils before their use. To sanitize, after rinsing in water, place utensils in Beer Clean Sanitizer for 30 seconds, then air dry. Packets of the Beer Clean Sanitizer are available from the Front Desk (ext 5056). To make the sanitizer, one packet is added to three gallons of water.

Voice Mail 
Touch “7777” to retrieve messages left on the resort’s Voice Mail.

Wake – Up Calls
Touch “7777” to program a wake-up call.

Waste Baskets
There are waste disposal containers in each suite. Check the closet for the waste container and recycling container.

Website
For the most up-to-date calendar of events, check out the resort’s website: www.thelandmarkresort.com.

WiFi
Free wireless internet access is available throughout the resort. Call the Front Desk for the password (ext 5055).

Whirlpools
Located on the first floor of each building, except in the Charthouse building. The Pilot House is connected to the Charthouse building, and has a whirlpool in the Rec Center (next to the indoor pool).
The whirlpool in the Rec Center is open 24/7.
The whirlpools in the Flagship, Harbor and Navigator buildings are open from 8am – 11pm.

 A special thank you to the following businesses that have advertised in the resort’s print version of the Guest Directory. This informational binder has been temporarily removed from suites due to the high-touch nature of the piece, and working to stay safe with the COVID-19 virus.