Places to Stay in Door County | Landmark Resort | Resort FAQs › Landmark Resort
Frequently Asked Questions About the Landmark Resort | Door County Lodging
What do you mean when you say the Landmark Resort is a hotel/condominium?
The Landmark Resort has 294 units with more than 260 individual owners. Owners elect to be part of the rental company and have their condominiums available for guests to rent on a daily or weekly basis. The Landmark is one of the places to stay in Door County.
What’s in a typical condominium?
Condominium suites feature living room, dining area, kitchen, bathroom(s) and bedroom(s). Each suite has a balcony or patio. Free wireless internet access is provided throughout the property. The living room area has a sleeper sofa, two upholstered chairs, a flat-screen television, end table, and coffee table. The following five questions provide more details. There are 16 different room types, and some variation on what is included based on the suite size and number of bedrooms.
What is the resort’s response to the COVID-19 pandemic?
Landmark management has taken numerous steps to provide a clean and safe environment for both guests and staff. From basic communications – such as reinforcing proper hygiene and social distancing to deep cleaning utilizing hospital-grade disinfectant resort-wide when sanitizing … the resort is taking every precaution. To learn more, see our “Commitment to Clean” web page. Click here.
What changes have been made due to the coronavirus?
There are a number of changes you will notice immediate. There have been physical changes to the check-in area … with a plexiglass sneeze-guard, decals on the floor, and lots of signage related to the virus. For guests that have been here before, you will note that a number of areas are closed. We have taken the precaution to close the Fitness Center, Game Room, Steam Rooms and public showers … since they are relatively small spaces and don’t provide the necessary circulation to be a safe area. The complimentary coffee and seasonal breakfast spot in the Pilot House have been temporarily discontinued … based on CDC recommendations regarding self-service foodservice areas. Some of the chairs and loungers in our lobbies and decks have been removed to aid in physical distancing.
Yes, another major change to address the coronavirus is how we provide service to the suite. In effort to reduce contact and possible exposure to the virus, our housekeeping staff will not enter an occupied guest room. As a result, traditional stay-over service will no longer be available. Should you need a change of linens or fresh towels, simply call the Front Desk at ext 5055 – and they will see that amenities are delivered outside of the door. And finally, high-touch items have been removed from our suites, including: pens, note pads, informational binder, and menus. All these efforts have been made to provide a safer environment.
When is housekeeping service provided?
In an effort to not enter rooms (due to the COVID-19 pandemic), traditional stay-over service will no longer be available. If you need a change of linens or fresh towels, as well as other supplies (shampoo, toilet paper, tissue, etc) … we ask that you call the Front Desk (ext 5056) and we will deliver any amenity requests. Call by 11am, and we will have supplies in a large bag to exchange outside of the door. If not immediately, we will have the supplies to you no later than 4pm.
What’s in the kitchen?
The kitchen is fully-functional with refrigerator, stove or stovetop and microwave. A toaster and coffee maker are provided. Coffee is provided in pre-packaged filter packets. Each kitchen is supplied with enough pots and pans, dishware, mixing bowls, cooking utensils, silverware and glasses to meet your food preparation and serving needs. Paper toweling is provided, but there are no napkins, tin foil, zip-lock baggies or other disposables.
What’s in the typical bathroom?
The Landmark Resort provides soap, shampoo, body lotion, a hair dryer, and plenty of towels in each bathroom.
How is the living room furnished?
Each living room has a queen-size sleeper sofa, upholstered chairs, end table, lamps and coffee table. The living room has a large flat-screen television (many with DVD player). Some living rooms have an electric fireplace. The main air conditioning unit and remote are located in the living room. There are sliding glass doors that open to your patio or deck.
Patio or deck?
Each suite has a patio or deck depending on the floor. There is easy access to the patio or deck through a sliding glass door and screen (from the living room). The deck has two chairs and a table – with exterior lighting.
Tell me about the bedroom(s)?
Depending on the size of the suite, the bed in the main bedroom will be either queen or king size. Beds in the second and third bedrooms may be twin, queen or king size.Each bedroom has an alarm clock, ceiling fan, flat-screen television, and storage space (i.e. – closets and drawers). There are sixteen different room types on the resort, and the number of bedrooms and the size of bed is one of the determining factors on the room type. The resort is 30+ years old, and the bedrooms are relatively small in comparison to many newer properties.
Do you recycle?
Yes, the Landmark Resort recycles. Containers for trash and recyclables are in the closet of each unit. The resort is green in other ways – including the type of chemicals used for cleaning, treating the swimming pool, etc. The resort has earned Travel Green Wisconsin certification from the Wisconsin Department of Tourism, as well at the GreenLeaders award from TripAdvisor.
In each unit there is an iron, ironing board, extra pillows and blankets.
What’s with the unique door decorations?
Each suite is owned by an individual. Owners are allowed one decoration on the exterior of their door – and it usually is Door County related. As long as it meets the standards of our Interiors Committee, there are unique door decorations as well as art within the suite. No two suites are exactly alike.
Is the pool really open 24/7?
Yes, the resort’s indoor swimming pool is open 24 hours a day for adults age 18 and over. For children (ages 17 and under) the pool is open from 8am – 10pm daily. Our three outdoor pools are open seasonally. Pool towels are provided in each pool area.
What’s the depth of the swimming pool?
The indoor swimming pool goes from 3′ on the shallow end to 5′ on the deep end. There are no lifeguards on duty so it is vitally important to monitor any small children.
What time is check-in? Check out?
The standard check-in time for the Landmark Resort is 4pm or later, and our standard check-out time is by 11am the day of departure. This is fairly typical for most Door County lodging. You may register at the Front Desk any time during your day of arrival. If you provide a cell phone number, the Front Desk will send you a text when your suite is ready to be occupied – even if it may be hours before the standard check-in time.
Do you allow smoking in the resort?
The Landmark Resort is a smoke-free environment. Smoking and vaping are prohibited in all buildings. Open flames (such as candles or incense burning) is also prohibited. There are designated smoking areas outside of each building.
Are pets allowed?
Pets are not allowed anywhere throughout the resort. Please contact the Front Desk if you need help making local kennel arrangements.
Is laundry service available?
Self-service laundry facilities (washers and dryers) are located throughout the resort for your convenience. The machines will take coins or payment through an app. The price is $1.75 per wash load, and $1.50 per drying cycle. Dry cleaning and other laundry services are not available on-site.
Is there parking for recreational vehicles and/or boat trailers?
An overflow parking lot at the north end of the property (near the main entrance) will accommodate buses, boats on trailers, recreational vehicles and other large vehicles.
What extras would I be wise to pack?
Door County’s Landmark Resort is a family-friendly resort, and would love to host your family vacation. We have a limited number of portable cribs and high chairs. If you prefer a play pen or larger toddler crib, we suggest bringing your own. The kitchen is stocked with basic utensils, pots and pans, etc. Paper toweling and dishwasher detergent is provided. You may wish to bring napkins, aluminum foil or Tupperware (for leftovers).
Are there bike, boat or other rentals at the resort?
The resort has tennis rackets, basketballs, pickleball paddles, and shuffleboard equipment available for guest use. The balls and equipment to play games are offered at no cost to our guests. For off-site activities such as boating, biking, and kayaking in beautiful Door County … our staff is delighted to help you locate the appropriate vendor.
What’s there to do at the resort?
The Landmark Resort offers a wide variety of recreational opportunities – with four swimming pools, tennis courts, pickleball court, basketball court, shuffleboard, steam rooms, whirlpools, game room, fitness center and more. For those rainy days, the resort has an extensive library of DVDs, books, and games. Within each room, as well as a lobby areas of each building, there are couches, chairs and tables for cards, board games, reading or visiting. Seasonally, there are some additional choices in and around the resort. Spring offers a scenic background for hiking around the property – plenty of wildflowers, as well as the Door County exclusive – Dorfodils (a daffodil hybrid for Door County). The on-site restaurant provides a convenient spot to dine.
What’s there to do in the area?
Door County is a popular vacation destination. No matter what your area of interest, Door County truly has something for everyone – from hiking, biking and fishing to shopping, sailing and winery tours. Our staff will assist you with directions, website searches and brochures to area attractions … state parks, galleries, performing arts, live music, charter fishing, bike rental and more. Check out our Local Attractions section of the website for a few ideas. We recommend that you double-check any calendar events as the COVID-19 pandemic has resulted a number of cancellations.
How close is the resort to Egg Harbor?
The Village of Egg Harbor is just down the hill – a little over a half mile away. Is it within walking distance? Yes, many guests walk to town from the resort. The trip down is comfortable, and the steep hill offers considerably more challenge on the return trip from town walking south to the resort. I would allow 20-25 minutes to walk to town, and 30-35 minutes for the return trip.
How close is the resort to Lambeau Field?
The Landmark Resort is located 60 miles north of Green Bay – the home of the Super Bowl-champion Green Bay Packers. It is an easy drive from the resort, and well worth a visit.
Do you have waterview or water frontage?
The Landmark Resort is located on a bluff – overlooking the sparkling waters of the Bay of Green Bay. The resort features more waterview suites than any other property in Door County. We are not situated on the water. The resort is about a half-mile from the Egg Harbor Beach – which provides water access, as well as kayak and paddleboard rental.